Terms & conditions

Please read these Terms and Conditions carefully before using the itspace.com powered by IT SPACE LTD.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the products and services
If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your Purchase including personal address, Account information, address, telephone lines, etc…
Subscriptions
Some parts of the Service are billed on a subscription basis, you will be billed in advance on are currying.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If are vision is material, we will try to provide at least 20 days. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions on how to return your item to us,contact us. on +250788241733, or send as an email on [email protected] or just simply use live chat (whatsapp) on the website our agent will help you for more.

Privacy Policy

Who we are
Our website address is: www.itspace.com What personal data we collect and why we collect it
Feedback
When visitors leave feedbacks on the site, we collect the data shown in the leave a feedback form once the order was delivered
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with?
How long we retain your data?
If you leave a product-feedback, the product-feedback and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up product-feedbacks automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their id). Website administrators can also see and edit that information.
What rights you have over your data?
If you have an account on this site, or have left feedbacks, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor feedbacks may be checked through an automated spam detection service. Your contact information.
Contact Us
If you have any questions on how to return your item to us, contact us. on +250 0788241733, or send as an email on [email protected] or just simply use live chat (whatsapp) on the website our agent will help you for more.

Return Policy

Thanks for shopping at www.itspace.com If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Once your order have not yet been processed you are free to make a return through the link simply by pressing here, and fill the form.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging. If the item is not functioning, it is replaced by an efficient item. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
By the time you order a product online and is delivered with all the specification you wanted and don’t like it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us. on +250 0788241733, or send as an email on [email protected] or just simply use live chat (whatsapp) on the website our agent will help you for more.
Damages
IT SPACE LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim, except when the shipping services were used was for IT SPACE LTD.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do ship outside RWANDA, when a customer approaches the company staff and discuss about the terms and conditions for shipping of that products.